Selling Policy – Winotis

At Winotis, we are committed to providing a seamless shopping experience with high-quality products and reliable service. By purchasing from our website, you agree to the following selling policy.

1. Order Processing

  • All orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an order confirmation email with tracking details once your order is shipped.

2. Pricing and Payment

  • All product prices are listed in USD and are subject to change without notice.
  • We accept major payment methods, including credit/debit cards, PayPal, and other secure payment options.
  • Full payment must be made at the time of purchase. We do not accept partial payments or cash on delivery.

3. Shipping and Delivery

  • We offer standard and expedited shipping options based on your location.
  • Estimated delivery times vary between 5-15 business days, depending on the shipping method selected.
  • We are not responsible for delays caused by customs, weather conditions, or courier issues.
  • Customers are responsible for providing an accurate shipping address. We are not liable for lost packages due to incorrect information.

4. Product Availability

  • We strive to keep our inventory updated, but product availability is not guaranteed.
  • If an item is out of stock after you place an order, we will notify you and provide an option for a refund or replacement.

5. Cancellations and Modifications

  • You may cancel or modify your order within 24 hours of placing it by contacting our support team.
  • After 24 hours, orders cannot be canceled or changed, as they may have already been processed.

6. Return and Refund Policy

  • If you are not satisfied with your purchase, you may return it within 30 days of delivery.
  • Products must be unused, in their original packaging, and with proof of purchase.
  • Refunds will be processed once we receive the returned item. See our Refund and Returns Policy for more details.

7. Warranty and Defective Products

  • We stand behind the quality of our products. If you receive a damaged or defective item, please report it within 7 days of delivery.
  • We may require photo or video evidence to process a replacement or refund.

8. Customer Support

For any issues or inquiries, please contact us:

📍 Address: 1514 Kennewick Dr, Sunnyvale, CA 94087, USA
📞 Phone: (603) 625-6544
📧 Email: info@winotis.xyz

By shopping with Winotis, you agree to abide by these policies. Thank you for trusting us!